Frequently Asked Questions
Are your products really ALL natural?
Yes, yes they are. Our products feature combinations of only, Beeswax, Aloe Vera, Extra Virgin Olive Oil, Vitamin E Oil, and a variety of All-Natural Oils and Essential Oils.
Where can I apply my Solotion product?
Solotion lotions and body butters can be used as full-body moisturizers. From head to toe, we've got your skin covered.
Can I use Solotion products internally?
Solotion products are not intended for use inside the body. We encourage a healthy diet with a Solotion-enriched skincare routine to keep you healthy inside and out!
How long do products take to ship?
From the time you place your order, your order should be processed and shipped out within 2 business days. Once shipped, you can expect to have your products delivered within 5-7 business days. Business days are considered to be Monday through Friday, excluding national holidays.
What happens if I input the wrong shipping address?
Rushing out of checkout and made a typo? Let us know, and we can have your order resent to the correct address; however, an additional shipping and handling fee will apply based on order weight and delivery location.
Why is my skin oily when first applying the product?
Unlike many other moisturizers, Solotion products are oil-based, contain no alcohol or water, and rich in premium natural ingredients. Allow for about 5 minutes for our lotions and butters to absorb and leave a beautiful, natural shine, while promoting long-lasting, smooth, moisturized skin.
How do I know if this product is right for me?
Sometimes, there is no way to tell for sure unless you try it. Usually, however, you can make an educated guess by examining the product’s label and ingredient list. To increase the chance that products won’t irritate your skin, seek out those that contain little or no alcohol, labeled “suitable for sensitive skin”, and/or contain naturally occurring ingredients.
What if my question isn't listed here?
Check out our Contact Us page to ask us any questions (or provide feedback) regarding our company, site, or any of our products. We'll be sure to respond back as soon as possible! Also, feel free to reach out to us on any of our social media pages.